Gaming should be a source of fun — not stress or problems. 88bg believes every player should enjoy gaming responsibly, with a clear sense of their own limits. Our responsible gaming tools and support services are always here for you.
We want you to enjoy every moment of play. That's why 88bg offers a range of effective responsible gaming tools.
Set your own daily, weekly, or monthly deposit limit in BDT. Once a limit is set, it cannot be easily increased — this protects you from overspending.
Decide in advance how long you'll play. When your time is up, the platform will alert you. Staying aware of time is one of the most important parts of responsible gaming.
Feeling like you need a break? Take a temporary break from 24 hours up to 6 weeks. During this time, you won't be able to play from your account, but your account will remain active.
If gaming is having a negative impact on your life, consider self-exclusion. You can have your account fully suspended for anywhere between 6 months and 5 years. There is no reason to feel embarrassed about making this decision.
You can opt out of all 88bg promotional emails and notifications at any time. This helps reduce gaming temptations and makes it easier to focus on everyday life.
Our trained support team is available 24/7. Feel free to talk to us about problem gambling — we'll provide the right support and professional referrals.
Playing at 88bg is entertainment — not a source of income. Follow responsible gaming principles, and reach out to us whenever you need help. Your well-being is always our top priority.
Responsible gaming means playing in a way where you stay in control of the game — not the other way around. At 88bg, responsible gaming means playing for fun, staying within your financial means, and making sure gaming never has a negative impact on your personal or family life.
Online gaming is a legitimate form of entertainment. Like any leisure activity, however, spending too much time or money on it can become a problem. 88bg wants every player to enjoy gaming consciously and in a controlled way.
All responsible gaming tools on the 88bg platform are completely free and available at any time. We believe it is our duty to make these tools accessible to every player.
Problem gaming or gambling addiction develops gradually. It can often be difficult to recognize on your own. If you notice any of the following signs, it is time to pay attention:
Keep in mind: If you notice these signs, seek help immediately. It's not a sign of weakness — recognizing the problem is the first and most courageous step.
Answer the following questions honestly. If most of your answers are "yes," it may be time to use Responsible Gaming tools or seek support.
Do you often spend more time or money gaming than you planned?
After a loss, do you feel the urge to place bigger bets to win back what you lost?
Has gaming reduced the time you spend with family or friends?
Have you ever borrowed money or skipped important expenses because of gaming?
Have you lied to or hidden your gaming activity from family or someone close to you?
Do you feel restless or irritable when you can't play?
Is gaming affecting your work, studies, or health?
If you answered "Yes" to more than 3 questions, please speak with our support team or consider using our self-exclusion or cooling-off options.
You can set various limits directly from your 88bg account at any time. These limits help you stay in control of your gaming.
| Limit Types | Description | Applicability |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day in BDT | Active |
| Weekly Deposit Limit | Maximum total deposit allowed per week | Active |
| Monthly Deposit Limit | Maximum total deposit allowed per month | Active |
| Session Time Limit | Limit on consecutive play time | Active |
| Betting Limits | Maximum bet allowed per game | Active |
| Loss Limit | Maximum amount you can lose within a set period | Active |
Self-Exclusion is a feature that lets you completely block yourself from gaming on 88bg for a set period of time. It is a powerful tool for breaking free from problem gambling.
Let our Responsible Gaming team know via live chat or email that you would like to self-exclude.
Choose from 6 months, 1 year, 2 years, 5 years, or permanent exclusion — pick the option that best fits your situation.
Your identity will be verified for security purposes and your request will be processed.
Your account will be deactivated within 24 hours and you will not be able to play any games until the set period expires.
Important: Your account cannot be reactivated before the self-exclusion period ends. This rule exists solely to protect you.
Sometimes a family member or close friend can see that someone has a gaming problem before the person themselves can — or they may see it but refuse to admit it. In these situations, the role of family is absolutely crucial.
The 88bg support team is also here to help family members. If you believe someone's account is being misused, contact us — we'll do everything we can to assist.
Concerned about a family member's or friend's gaming problem? Our support team will guide you through the right steps. Contact us: [email protected]
88bg strictly prohibits anyone under 18 from using our gaming platform. Protecting minors is our highest priority.
Zero-Tolerance Policy: 88bg has zero tolerance for providing gaming access to minors. If you have any information regarding this, we will act as quickly as possible.
You don't have to face a gaming problem alone. Beyond 88bg's own support, professional organizations are always ready to help.
Our trained team is available 24/7 on live chat to help you with any concerns you may have.
Email us at [email protected]. All responsible gaming inquiries receive a response within 24 hours.
The National Institute of Mental Health (NIMH) in Bangladesh provides mental health services, including support for gaming addiction.
Gamblers Anonymous and similar organizations connect people facing the same challenges, offering mutual support and shared experience.
Remember, asking for help takes courage. 88bg is always here for you — not just for gaming, but for your overall well-being.
Join 88bg with a commitment to Responsible Gaming. Set your own limits, play mindfully, and make every moment count.